1. Introduction

Welcome to Meraki Creations. These Terms & Conditions (“Terms”) govern your access to and use of our website, products, and services. By visiting our website, browsing, or making a purchase, you agree to comply with and be bound by these Terms. If you do not agree, you should discontinue the use of our services immediately.

These Terms apply to all users, including customers, vendors, and visitors. They establish a legal agreement between you and Meraki Creations regarding the rights, obligations, and responsibilities associated with our services.

2. Eligibility

  • You must be at least 18 years old to use our services.

  • If you are under 18, you may only access our website under the supervision of a parent or guardian.

  • By placing an order, you confirm that you are legally capable of entering into a binding contract under Indian law.

3. Use of Website

  • You agree to use our website for lawful purposes only.

  • You must not attempt to hack, distribute malware, or engage in activities that may damage or disrupt our services.

  • Content, text, images, product designs, and logos on this site are the intellectual property of Meraki Creations and may not be copied, distributed, or used without prior written consent.

4. Orders & Pricing

  • All prices are listed in Indian Rupees (INR) and include applicable taxes unless specified otherwise.

  • Prices are subject to change without prior notice, but confirmed orders will not be affected.

  • Orders are considered valid only after full payment has been received and confirmed.

5. Payments

  • We accept payments through secure and trusted gateways.

  • Meraki Creations is not responsible for transaction failures caused by banks, payment providers, or internet issues.

6. Shipping & Delivery

  • Orders are generally processed within 2–4 business days.

  • Estimated delivery timelines vary depending on your location, courier partner, and unforeseen circumstances.

  • Meraki Creations is not liable for delays caused by courier companies, strikes, weather disruptions, or natural calamities.

7. Returns, Refunds & Exchanges

  • Products can be returned or exchanged within 5–7 working business days of delivery, subject to our Return & Refund Policy.

  • Products must be unused, in original condition, and with all tags/labels intact.

  • Customized or sale items may not be eligible for return.

8. Cancellation Policy

  • Orders can be canceled within 24 hours of purchase, provided they have not been shipped.

  • Once shipped, cancellations are not allowed. Instead, you may initiate a return.

9. Intellectual Property Rights

  • All product designs, patterns, and content displayed on the website belong to Meraki Creations.

  • Unauthorized reproduction, resale, or distribution is prohibited.

10. Limitation of Liability

  • Meraki Creations is not liable for indirect, incidental, or consequential damages arising from the use of our website or products.

  • We make no guarantees that our website will always be error-free, secure, or uninterrupted.

11. Governing Law & Jurisdiction

These Terms & Conditions are governed by the laws of India. Any disputes shall fall under the exclusive jurisdiction of the courts of Gurgaon, Haryana.

12. Contact Us

For questions or concerns about these Terms:

Meraki Creations
📍 Gurgaon, Haryana, India
📧 Email: info@merakicreations.co.in