1. Overview

At Meraki Creations, we value customer satisfaction and strive to provide a seamless shopping experience. This Cancellation Policy explains how and when you can cancel your order.

2. Cancellation by Customer

  • Orders can be canceled within 24 hours of placing the order, provided they have not been shipped.

  • To cancel, email us at info@merakicreations.co.in with your order number.

  • If cancellation is approved, your refund will be processed within 7–10 business days.

3. Cancellation After Shipping

  • Once an order has been shipped, it cannot be canceled.

  • Instead, customers may initiate a return or exchange within 5–7 working business days of delivery, as per our Return & Refund Policy.

4. Cancellation by Meraki Creations

We reserve the right to cancel an order if:

  • The product is out of stock.

  • Payment is declined.

  • There is an error in product description or pricing.

  • The order is flagged as fraudulent.

In such cases, customers will be notified immediately, and a full refund will be issued.

5. Refunds for Cancelled Orders

  • Refunds are always processed to the original payment method.

  • Processing times depend on your bank/payment provider but usually take 7–10 business days.

  • In some cases, we may issue store credit upon request.

6. Non-Cancellable Items

  • Customized or personalized products.

  • Clearance and sale items.

  • Products already shipped.

7. Contact Us

For cancellation requests or queries, contact us at:

Meraki Creations
📍 Gurgaon, Haryana, India
📧 Email: info@merakicreations.co.in